Last updated: March 2025
If we find zero vulnerabilities — your scan is free.
Eligible if: scan has not started yet; request made within 2 hours of purchase; technical failure on our side prevented completion.
Available if: scan completed but report delivery failed due to our error; request made within 48 hours of purchase.
No refund if: scan completed and report was delivered; more than 48 hours have passed since purchase; you violated our Terms of Service; you changed your mind after report delivery.
Email hello@teyna.red with: your purchase email; Scan ID (format: scan_xxxxxxxx); reason for refund request. We respond within 24 hours. Refunds processed within 5-7 business days.
Cancel anytime — no cancellation fee. You retain access until end of billing period. No refund for partial months. Cancel via hello@teyna.red.
If our scan caused any disruption to your website, contact us immediately at hello@teyna.red. We will investigate and provide appropriate compensation.
All payments processed by Paddle.com. Refunds issued to original payment method.